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Booking terms

The rules for deposit, payment, cancellation and combos, all in one place. If you have a question, ask before paying.

Who sells

  • Morro de São Paulo Viagens is the trade name of 61.274.523 LUCAS EDUARDO CHAVES DA SILVA, CNPJ 61.274.523/0001-10, located at Gamboa, Cairu - BA, CEP 45420-000.

How booking works

  • On the site you build an estimate: services, dates, people and extras. Nothing is charged on the site.
  • The message goes to our WhatsApp. The agent confirms availability, time and final price before any payment.
  • The booking is secured when the deposit is paid by Pix. You then receive the voucher with the instructions for the day.
  • Items marked "to be confirmed" or "on request" are priced by the agent before you decide.

Deposit and payment

  • On tours, the deposit is R$ 50 per person. On transfers, it is 50% of the price.
  • The rest is paid by the day of the service, by Pix or card. Card payments have a machine surcharge, and our team tells you the amount first.

Cancellation and rescheduling

  • If you cancel 72 hours or more ahead, we refund 100% of what you paid.
  • If you cancel less than 72 hours ahead, we keep 50% of what you paid.
  • No-show at the agreed time: no refund.
  • Heavy rain, rough seas or a sailing ban: we reschedule or refund everything, your choice. On the Island Tour, the deposit is also refunded if you feel unwell on the day.
  • These rules don't remove any right under the Brazilian Consumer Protection Code, including the right to withdraw from a purchase made outside the establishment (art. 49).

How to withdraw from the purchase

  • Article 49 of Brazil's Consumer Protection Code gives you 7 days to withdraw from a purchase made outside a physical store, such as through the site or WhatsApp.
  • To withdraw, send a message to the same WhatsApp you booked through, with your code. You don't need to give a reason.
  • We confirm receipt on the same channel. Refunds follow what the Code requires: immediately and adjusted for inflation.
Withdraw via WhatsApp

Combo discounts

  • The discount applies only to the land and boat transfer, not to tours or the catamaran. Combos don't add up: the highest one counts.
  • Tour + Transfer Combo: 7%. Book 1 tour with the land and boat transfer. Applied automatically to the total.
  • Family Combo: 10%. Land and boat transfer for 4 people or more. Applied automatically to the total.
  • Two Tours Combo: 10%. Book 2 or more tours with the land and boat transfer. Applied to the total automatically.

What's not included

  • The TUPA, a preservation fee charged by the Municipality of Cairu, isn't included: R$ 70 per person, paid on arrival or on the TUPA CAIRU app. Children under 5 don't pay.
  • Each service shows on its own page what's included and what's paid separately.

Nature and safety

  • Natural pools, water color and seabed visibility depend on the tide and the day's weather. We suggest the best time, but we can't guarantee them.
  • Boat times may change due to sea conditions or Navy guidance. When that happens, we let you know beforehand.
  • Some services are run by partner operators on the island. We connect you and follow your booking from start to finish.

Last updated: 06/11/2026. See also our privacy policy.

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